What if you could get your employees to show the same care and engagement as you expect from your top supervisors and managers? Employee Engagement achieves just that but implementing it is not a quick win. What is Employee Engagement (EE)? Employee Engagement is a...
Every company has a heartbeat; it is the reoccurring managerial performance control and redirection, or simply – cyclic management. The idea of cyclic management is based on the fact that everything in a company repeats itself, from the production shift always...
As products and services offered by different providers are morphing into one another and prices are becoming comparable, the onus falls on businesses to start looking for a new competitive edge. One of the more recent approaches to this is Employee Engagement; the...
Over the past 5-10 years customer service quality in the day to day environment has been reduced to a bare minimum. The old saying “the customer is always right” is no longer adhered to and it seems that cost is used as the only success factor for a...
I have extensively used both Lean and 6 Sigma in the projects I have delivered over the years. I strongly believe in both methodologies and believe that they can greatly improve performance when applied correctly and in combination with tailored management systems. It...