In this section we have collected a number of articles and case studies giving more insight into our approach and projects. We also provide links to external, topical, articles that might be of interest.
Current Business Topics
- Maintaining Organisational Integration in Dynamic Environments
- Five Corporate Growth Pains That Companies Will Face Over The Next 5 Years
- Does Lean 6 Sigma Lead To Operational Stagnation?
- Customer Service Quality: Where Art Thou? – Prepare for the Next Game Changer
- The Case For Connecting Customer Care With Employee Engagement
White Papers
- Understanding Your Corporate Heartbeats: The Concept of Cyclic Management
- Implementing Employee Engagement – or Getting People to Walk Through Walls For You
- Redefining Human Resources – The New HR v2.0
- Resource Balancing: The Secret to Preparing The Right Amount of Resources at The Right Time
- Achieving More Through Active Management
- Management System Explained
- Operational Excellence ( OpEx ) Definition
- Delivering successful change projects – “why do my people need to get involved if we are paying consultants?”
Case Studies
- Improving Call Centre Operations Through Employee Engagement
- Getting a Gambling Business Back On Track
- Turning Around a Logistics, Distribution & Storage Business
- Redefining Strategic Sourcing Operations – A Case Study in Sourcing Excellence Implementation
- Baking Lean Cakes- Introducing Lean Into a Cake Bakery
- Putting a New Structure Into Quarry Operations – a Case Study
- Reduction in maintenance costs as a result of introduction of a maintenance management system – a case study
- Improving Food Production Cost Control Through Operational Excellence Implementation – A Case Study
- Improving Quality Assurance In A Pharmaceutical Manufacturing Environment – A Case Study