Putting a New Structure Into Quarry Operations – a Case Study

In 2010 the building industry was hit by a major recession, sales declined, in some case by up to 75%. A major player in the building materials industry decided that in order to survive, changes had to take place in his quarry operations. Rather than just cutting...

Baking Lean Cakes- Introducing Lean Into a Cake Bakery

The client, a bakery business, has recently relocated one of its major industrial size bakeries to a new site. Unfortunately, weak work practices had followed the relocation to the new site and the operation now suffered from poor housekeeping, low employee engagement...

Turning Around a Logistics, Distribution & Storage Business

The MD of a mid-sized logistics, distribution & storage business realised that in order to stay in business, his operations needed a step change improvement. He tasked our consultants to help with the design and implementation of an Operational Excellence project....

Getting a Gambling Business Back On Track

A major player in the gambling industry reviewed his operations and discovered a number of issues which needed to be addressed: Both the casino and bingo overhead costs were out of control It was unclear how to compare the profitability of different sites or what...

Improving Call Centre Operations Through Employee Engagement

The management of an IT outsourcing company was facing a number of operational challenges in its call centre. When this started affecting the overall performance and the bottom line, a decision was taken to proactively resolve the challenges. Uncovering the Challenges...
en_GBEnglish