1. Background A medicine manufacturer has been through a number of costly mistakes that led to a loss of a major market. Some of the mistakes were due to contamination during the production process. This sparked a detailed analysis of the quality control and revealed...
1. Background As manufacturing costs have escalated over the past few years so have the cost control measures. It started with simple production cost cutting programs but as the low hanging fruits have been picked, more elaborate measures have been required. The food...
1. Background Since 2007 the building industry has been in turmoil. It started with a number of wrong decisions. It was then hit with the banking and mortgage crisis and now with a triple dip recession. This has also affected all cement manufacturers (with a few...
In 2010 the building industry was hit by a major recession, sales declined, in some case by up to 75%. A major player in the building materials industry decided that in order to survive, changes had to take place in his quarry operations. Rather than just cutting...
The client, a bakery business, has recently relocated one of its major industrial size bakeries to a new site. Unfortunately, weak work practices had followed the relocation to the new site and the operation now suffered from poor housekeeping, low employee engagement...
In the declining economical market the client decided that this was a great opportunity to decrease the costs of goods purchased. Unfortunately the Sourcing department was constantly saying that decreasing the price of purchased goods was not really an option and that...
The MD of a mid-sized logistics, distribution & storage business realised that in order to stay in business, his operations needed a step change improvement. He tasked our consultants to help with the design and implementation of an Operational Excellence project....
A major player in the gambling industry reviewed his operations and discovered a number of issues which needed to be addressed: Both the casino and bingo overhead costs were out of control It was unclear how to compare the profitability of different sites or what...
The management of an IT outsourcing company was facing a number of operational challenges in its call centre. When this started affecting the overall performance and the bottom line, a decision was taken to proactively resolve the challenges. Uncovering the Challenges...
1. Introduction At the start of a recent operational improvement project, a high profile client asked the simple question “why am I required to provide an internal team to work alongside the consultants?”His view wasthat “this is what I am paying you...
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